TECHNICAL TRAINING SPECIALIST

Website Syntech

The Technical Training Specialist demonstrates and explains the features and functions of Syntech software and hardware to a wide range of customers, distributors, and employees. primary focus is to help clients become more knowledgeable and efficient with our products.

JOB RESPONSIBILITIES:

  • Develop and facilitate in-house/off-site, computer-based technical training classes.
  • Modify and improve existing training curriculum based on attendee feedback or product changes and enhancements.
  • Develop or select appropriate training aids including multimedia visual aids, demonstration models, computer tutorials, and points of reference.
  • Create and modify exams, quizzes and hands-on assessments for customers, technicians, and in-house training.
  • Maintain knowledge of current and new products; revise course outlines and curriculum, as needed.
  • Maintain accurate training records including training schedules, attendance, as well as pre- and post-test evaluations.
  • Schedule and conduct webinars for new and existing customers upon request.
  • Identify and contact existing customers to promote training webinars.
  • Coordinate or perform administrative functions necessary to deliver and document training programs.
  • Assist with the development of training calendars, schedules and other miscellaneous job-related duties, as assigned.

REQUIREMENTS:

  • BS degree in a computer related field of study; will consider relevant years’ experience in lieu of degree.
  • Ability to quickly gain a strong understanding of Syntech’s fuel management equipment, hardware, and software.
  • Familiarity with current methods, best practices, and technologies to provide efficient quality training.
  • Experience developing courseware and user manuals.
  • Ability to lead clients, distributors, and employees in a professional, patient, courteous, and helpful manner.
  • Ability to explain complex concepts to non-technical students.
  • Strong presentation, communication, writing, and interpersonal skills.
  • Solid history of positive customer interaction and customer support.
  • Sound decision making and organizational skills.
  • Proficiency in MS Office to include Excel, PowerPoint, database presentation, and scheduling software.
  • Ability to excel in a team-based environment, supporting the success of the team.
  • Must have a good driving record and be willing to travel when necessary.

For more info and to apply: myfuelmaster.com

 Syntech job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position.

 Syntech is a drug and alcohol-free work environment and Equal Opportunity/Affirmative Action Employer (Minority/Female/Disabled/Veteran) 

To apply for this job please visit www.myfuelmaster.com.